Contact

CONTACT

CALL: 929.290.9056

MESSAGE: WHATs APP

Pickups

Everyday : 11am to 6pm

DELIVERY 

Tuesday – Sunday : 12 PM- 12 AM, No Delivery on Monday

SHIPPING

Everyday except Sunday

ABOUT US:

We're a reputable/registered cannabis delivery service with a proven track record of customer satisfaction for over 20-years. Our products are the highest quality. Our customers love our excellent customer service, wide selection and our testing protocols. Most of our product is sourced from states with stringent legal/safety reporting.

REVIEWS:

We would appreciate it if you left us a review on our Google Business page https://g.page/r/CfCKfdRyqishEB0/review !

Feel free to also mention on us sites like Reddit, Gentleman Toker, Urban Aroma, or wherever you discovered us.

CANNABIS LEGALITY:

Cannabis is recreationally legal in New York State; Gotham is the best recreational dispensary in New York. You can carry up to 3oz of flower at all times.

RETURN POLICY:

We work to ensure our customers are satisfied with their purchases. If you are unhappy with your purchase [for any reason], we’ll be happy to exchange the product for return within 3 days of purchase. If you are going to return something please make sure it is unopened in the original packaging. All sales are final

DELIVERY AREAS:

We deliver in the 5 boroughs of New York City and neighboring counties in NY, NJ and CT – Nassau in Long Island, Westchester and Rockland in NY state, Bergen, Passaic, Hudson, Essex, Middlesex and Union in NJ + Stamford and Greenwich in CT.

DELIVERY FEES/ZONES:

We provide weed delivery across NY, NJ & CT…

$100 = FREE DELIVERY
  1. MANHATTAN
  2. BRONX
  3. BROOKLAN
  4. QUEENS
$100 MINIMUM W / $15 FEE
  1. STATEN ISLAND (NYC)
  2. NASSAU (LONG ISLAND ,NY)
  3.  WESTCHESTER (UPSTATE NY)
  4. ROCKLAND (UPSTATE NY)
  5. PASSAIC (NJ)
  6. BERGEN (NJ)
  7. ESSEX (NJ)
  8. HUDSON (NJ)
  9. UNION (NJ)
  10. MIDDLESEX (NJ)
  11. Greenwich & Stamford (CT)
$200 = FREE DELIVERY

FAQs

Operating Hours:

  • Delivery: Tuesday to Sunday from 12pm to 12am
  • Pickup: Everyday from 11am to 6pm
  • Shipping: Everyday but Sundays

License and Products:

We are a licensed service operating in multiple states, selling both medical and recreational cannabis. No medical card is required for purchase. All products are tested, safe, and clearly labeled with THC dosage information.

Product Offerings:

We offer a variety of products, including flower, edibles, concentrates, prerolls, tinctures, topicals, vape cartridges, disposable cartridges, and CBD products.

Dosage Information:

Dosage is measured in milligrams (mg). Each product is labeled with the total THC in the package, and you can divide it by the number of items to get the per-item dosage.

Pricing:

Flower prices are based on THC strength, with higher prices for higher THC levels.

Methods of Consumption:

  • Smoking: Inhaling the smoke of smokable products through joints, cigars, or bowls.
  • Vaping: Vaporizing concentrates using a battery and inhaling the vapor.
  • Edibles: Consuming cannabis-infused food, candy, or drinks.

Side Effects and Risks:

High THC levels may not be suitable for young people or those predisposed to schizophrenia. Consult a doctor before using cannabis, especially if you have medical conditions or take other medications.

Choosing the Right Product:

We offer consultations to help you find products that suit your needs. Call or text for personalized assistance.

CBD-to-THC Ratios:

We have products with various CBD-to-THC ratios, ranging from 20:1 to 1:1 and beyond.

Recommendations for Medical Conditions:

For strain or product recommendations for specific medical conditions, call or text for a private consultation.

Payment Options:

We accept cash, credit cards, debit cards, Apple Pay, and Cash App. Electronic payments are made through invoices.

Referrals and Discounts:

Referrals can be made by directing prospective clients to our website. We are working on discount codes, but currently, we have a “Deals” section with discounted products.

Communication:

The best way to communicate is via text, and we also use messaging apps.

Ordering Options:

You can order through our website, over the phone, or by texting us.

Preferred Communication Method:

For secure communication, we recommend texting, calling, or emailing. Avoid messaging apps to avoid scams. International customers can contact us on WhatsApp at +1-929-290-9056

Troubleshooting Website Issues:

If the website is slow or not loading, try clearing your browser’s cache.

Account Creation and Password Reset:

When creating an account, make sure to click “register.” Reset your password by clicking on the password reset email.

Same Day Delivery Cut-Off Times:

For same-day delivery in the city, place orders by 12 AM. Outside the city, aim for 2 PM, but we’ll try our best to deliver orders placed after 2 PM.

Product Availability:

Everything listed on the site is in stock. If an item is missing, it’s temporarily out of stock and will be restocked soon.

Order Confirmation:

You’ll receive a confirmation email with an order number once your order is confirmed. No need for additional communication unless you want to make changes or have delivery information.

Direct Payment:

Direct payment means paying during delivery or pickup. We accept cash, credit/debit cards, Cash App, and Apple Pay. Shipping orders require advance payment.

Brick and Mortar Dispensary:

Our brick and mortar dispensary is under construction near Barclays Center in Brooklyn. Currently, we offer curbside pickup.

Pickup Process:

Place an order on the website and get the pickup location by texting 929-290-9056. Please pay in advance via the Stripe link that will be sent in your order confirmation. Please bring an ID that matches the name on your order so the correct order will be released to the correct person.

Delivery Process:

You can order through our website, over the phone, or via text. We use a system called On Fleet that weill send you a text message. After you opt in you will get real time updates on the drivers timing and a GPS location when he arrives. We can meet you at the front of the building, deliver to your apartment, or leave the order with a doorman. Payment is made upon delivery, and electronic payment is required for orders left in mailboxes or with doormen.

Delivery Areas:

We offer same-day delivery in NYC’s 5 boroughs with a $100 minimum order. For areas outside NYC, such as New Jersey, Westchester, Connecticut and Long Island, there’s a $100 minimum and a $15 delivery fee for same-day delivery. If you spend $200 or more there is no fee. Orders placed after 2 PM may be delivered the following day.

Tipping and Payment:

Tipping the driver is appreciated but not required. You can add a tip to your card payment if you wish.

Fastest Way to Buy as a Tourist:

Pre-order and pay before arriving. Set the delivery date to the day before your check-in at the hotel. Your order will be waiting for you, saving you time during your vacation.

Eligibility to Buy:

You don’t have to be a resident of NY to buy; recreational cannabis is legal for anyone 21 years or older.

Delivery Timing and ETA:

Delivery time depends on your location, and all times are estimates. Traffic and other factors may affect the ETA.

Waiting for Delivery and Change of Location:

Drivers wait for 10 minutes at a stop. If you need to change the delivery location, just call or text us, and we’ll accommodate you. Price adjustments may apply for different delivery zones.

Bank Transaction for Payment:

Please make sure to have the payment ready before the driver arrives. If you need to go to the ATM, do it before the delivery to save time. Exceptions can be made for individuals with disabilities or small children.

Delivery and Shipping:

We offer global shipping and deliver within NYC through USPS. Standard domestic shipping costs $15, while overnight domestic shipping ranges from $40-$60. International shipping costs $30 or $60, with the $60 option being faster (usually within a week).

Customs and Delivery Time:

Be aware of your country’s customs rules; we can’t guarantee delivery through customs. Overnight shipping may sometimes take two days due to postal services. For timely delivery, order in advance.

Order Cancellation and Refunds:

If you need to cancel an order, please let us know promptly. We don’t offer refunds, but we replace broken cartridges or products. All sales are final.

Contacting Us:

The easiest ways to contact us are through call or text at 929-290-9056 or [email protected]

Payment and Telegram Scams:

We never ask for payment upfront via Telegram. Be cautious of scammers requesting funds before delivery or pickup.

Flexible Delivery Options:

We offer various delivery options, including meeting at your preferred location, leaving the order with a doorman or in a mailbox, or shipping it to you if you’re traveling.

No Show Policy:

If you don’t meet the runner during delivery, you’ll go on the confirm list for the first time and need to confirm your location next time. For the second time, you’ll be on the prepay list, requiring prepayment for all future delivery orders.

Referrals and Loyalty Program:

Refer a new client to our website and get a reward for your next order. We’re working on a formal loyalty program, and returning clients receive gifts.

Buy 5 x 1/4 and Get 1/4 Free Deal:

The deal is valid for flower options listed in the $100/$120/$140 sections. Strains on sale or listed under “oz specials,” “foreign genetics,” or “designer” are not eligible.

Holiday Schedule:

We are closed on the 4th of July, Thanksgiving Day, Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day.

Choosing the Right Cart and Strain:

Start with a small amount to test if you like a brand or strain. Experiment with different sativa, hybrid, and indica strains to find your preferences.

Sativa, Hybrid, and Indica Differences:

Sativa is energizing, indica is relaxing, and hybrid is in between, but individual strains may vary.

THC Levels Today vs. 60s/70s:

THC levels are much higher now; start with low doses and find what works for you.

Safety and Cannabis:

You cannot die from cannabis, as it doesn’t affect the brain stem. Consult your doctor if you take other medications.

Starting Cannabis Use:

For new users, start with flower, low-dose edibles, or tinctures. Begin with low doses and gradually find your comfort level.

Finding Your Edibles Dose:

Start with 5mg edibles and increase as needed until you reach your desired level.

Stimulate Appetite:

Smoke heavy indicas to enhance your appetite.

Suppress Appetite:

Smoke sativas to reduce your desire to eat.

Sleep Aid:

Use heavy indicas or indica hybrids for better sleep.

Pain Relief:

Heavy indicas or indica hybrids are effective for pain relief.

RSO Dosing:

Take one dose of RSO, equivalent to the size of a rice grain.

Anxiety from Cannabis:

Start with low-dose edibles or 20:1 tinctures, avoid high-sativa strains.

Storage Tips:

Keep cannabis products in a cool, dry place, or store concentrates in the fridge/freezer.

Consumption Restrictions:

Follow smoking laws in your area, obey cigarette smoking regulations.

Online Purchase:

You can buy cannabis online through our website.

Driving Under Influence:

Avoid smoking and driving, opt for alternative transportation.

Responsible Cannabis Use:

Check resources like New York State OCM or NORML for responsible use information.

Educational Resources:

Visit leafly.com and reddit to learn about strains and products.

Packaging:

We offer nitrogen-sealed packaging, but you can bring your own containers.

Quantity Limit:

The legal limit to carry at once is 3oz of product. You can make multiple purchases if needed.

Disposable Cart Not Working:

Check if there’s a charging port and charge it if needed. Shake the cart to pop the bubble inside. If it still doesn’t work, use a paper clip to pop the bubble from the mouth hole.

Standard Cart Not Working:

Ensure your battery is charged. If it doesn’t work on multiple charged batteries, the cart may be faulty. We’ll replace it if it’s faulty out of the box. If you’re not in NYC, you can transfer the distillate to a working cart using a syringe for fluids.

How to Turn On Vape Battery:

Click the button 5 times fast to turn it on or off. A blue glow means it’s on, while red means it needs charging.

Adjusting Voltage:

For batteries with a voltage knob, turn the silver disc for more or less power. Higher voltage means hotter burn, and it can affect your hit.

Edibles Not Working:

Wait for a while, then take more if needed. If you still feel nothing after a whole bag, let us know for a replacement or different brand. Take it low and slow with edibles.

Took Too Many Edibles:

You’ll be fine, but the high may last for hours. Stay hydrated and wait it out; it will pass eventually.

Flower Short in Container:

3.5g should be between 3.45g and 3.5g, and 7g should be between 6.9g and 7g. If it’s outside these ranges, let us know, and we’ll make it right next time. We aim for consistency but may occasionally miss the mark due to scale malfunction.
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